Scott Morris has extensive work experience in customer success and leadership roles. Scott'smost recent position was as the Vice President of Customer Success at NEXT Integrative Minds Life Sciences Ltd. In this role, they provided strategic direction and leadership to build the customer success organization from scratch.
Prior to their role at NEXT Integrative Minds Life Sciences Ltd., Scott was a Strategic Advisor at Cuper and the President of The Foundation for Global Impact. Scott also held the position of VP of Customer Success at 42Crunch, where they developed and implemented operational systems and processes, leading to a 30% improvement in cross-functional productivity.
Before that, Scott worked as the Sr. Manager, Account Management - Growth at Fastly, where they drove strategic planning and execution of the Digital Customer Experience program, resulting in substantial growth in customer Lifetime Value (LTV). Scott also served as the Director of Support & Advocacy at Signal Sciences, where they developed and matured the customer success function and implemented effective collaboration with the sales division.
Scott's experience also includes positions as the Director, Customer Success at Gladly, Inc., Sr. Manager, Strategic Advocacy and Sr. Customer Advocate at MobileIron, and Sales Executive at TTM Communications, Inc. In these roles, they played critical leadership roles in developing customer success strategies, managing customer relationships, and driving business growth.
Throughout their career, Scott has demonstrated a strong ability to build and lead high-performing teams, implement customer-centric processes, and leverage data-driven insights to improve customer success and drive business growth.
Scott Morris has an extensive education history. Scott is currently pursuing an Executive Master's of Business Administration (EMBA) with a focus on Global Leadership at Vanderbilt University - Owen Graduate School of Management. Scott will be enrolled from 2021 to 2023.
Scott Morris also holds a Master of Arts (MA) in Theology from Western Seminary. Although the specific years of enrollment and completion are not provided, it is evident that they successfully completed the program at some point in the past.
In addition, Scott Morris obtained a Bachelor of Arts degree in Psychology from the University of California, Davis. The timeframe for this degree is also not provided.
Furthermore, Scott Morris has obtained a certification in Master of Business Administration from Vanderbilt University - Owen Graduate School of Management in May 2023. The specific nature and requirements of this certification are not mentioned.
June 1, 2024 - present
April, 2023
VP of Engineering at Peerspace
Chief Strategy Officer (cso) at Apty
VP of Engineering at Stardust
Director of People Operations at Great Schools Partnership
VP, Chief Strategy Officer & Chief of Staff to the President at Grand Valley State University
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