Daiana Conrado

Daiana Conrado is a professional with extensive experience in operational management and customer success within the technology sector. Since September 2018, Daiana has served as a Manager de Gestão Operacional at Nextar Tecnologia de Software Ltda., where responsibilities include client support via the Intercom platform, managing onboarding processes, and tracking customer feedback. Previous roles at Nextar include Analista de Customer Success and Analista de atendimento telefônico, focusing on customer assistance and technical support. Additionally, Daiana has experience as an Analista de atendimento ao cliente at Geomais Engenharia & Geotecnologia and as an Estagiário at Clinica ciências, where duties included medical sales. Daiana holds a Bachelor's degree in Architecture and Urbanism from Estácio, completed in 2020.