Neil Monahan

Neil Monahan is an experienced professional with a strong background in client support and customer service. Currently serving as a Client Support Analyst at NextGen Healthcare Information Systems since October 2011, Neil specializes in Electronic Medical Record template design and troubleshooting as a Nextgen Certified Professional. Prior experience includes roles as an Insurance Agent at Fireman's Fund Insurance Company, where Neil managed customer inquiries, analyzed insurance policies, contributed to marketing campaigns, and served as a Subject Matter Expert. Neil also worked as a Sales Consultant at The Hartford, engaging in Property and Casualty Insurance sales, and as a Customer Sales Manager at Wal-Mart, where Neil oversaw cashier operations and staff management. Neil holds an Associate's Degree in Personal Computers and Network Technologies from Allentown Business School.