Nexthink
Jaime Bauzá Serrada currently serves as the Information Technology Service Desk Team Lead at Nexthink since December 2018, bringing extensive experience from previous roles at NIIT Technologies as IT Helpdesk and at Econocom as Técnico de Helpdesk, where responsibility included remote technical support and incident management for the pharmaceutical company Servier. Jaime has also engaged in conferences in English, French, and Spanish with users and specialized technicians. Educational qualifications include a Master's in Specialized Professional Training in 3D Special Effects with Houdini MHX from El Centro de Formación CICE in Madrid (2014-2015) and a degree in Advertising, Design, and Illustration from ESDIP (2008-2011).
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Nexthink
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Nexthink is the leader in digital employee experience management software. The company gives IT leaders unprecedented insight into employees’ daily experiences of technology at the device level – freeing IT to progress from reactive problem solving to proactive optimization. Nexthink enables its more than 1,000 customers to provide better digital experiences to more than 11 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.