Kiril Kiryazov

Kiril Kiryazov has extensive work experience in various roles within the technology industry. Kiril is currently employed at Nexthink as a Customer Success Manager, where they provide insights into employees' technology experiences and helps optimize IT solutions.

Before joining Nexthink, Kiril worked at Citrix as a Principal Technical Account Manager, where they managed the delivery of premium support services for enterprise-level accounts. Kiril ensured a world-class support experience for customers and helped drive increased adoption of Citrix technologies.

Prior to that, Kiril was a Technical Support Account Manager at PTC, a global provider of technology platforms. Kiril played a key role in helping companies achieve smart and connected products through PTC's technology platforms.

Kiril also has experience working at HP, where they served as a Team Lead and Service Improvement Process Champion in EMEA Strategic/Critical Incident Management. Additionally, they worked as an EMEA Strategic Incident Manager. Earlier in their career, Kiril held positions at Daimler AG, IBM, and Bosch, gaining diverse experience in IT support, project management, and automotive industry.

Overall, Kiril Kiryazov has a strong background in customer success, technical support, and project management, making him a valuable asset in the technology industry.

Kiril Kiryazov earned a Bachelor's and Master's Degree in Technically oriented Business Administration from the University of Stuttgart, where they studied from 2001 to 2008. In addition to their formal education, Kiril obtained various certifications throughout their career. These include the Nexthink Professional in Content Management, Nexthink Professional in Application Experience Management, Experience Champion Certification, Nexthink Certified Experience Advocate, Citrix Certified Services Delivery Professional, SLII™ - A Situational Approach to Leadership, and The Consultative Process (Wilson Learning). Kiril also holds the Citrix Certified Professional - Virtualization (CCP-V) certification. Kiril has additional certifications in Grosses Deutsches Sprachdiplom from Goethe-Institut e.V., ITIL® Expert Certificate in IT Service Management, as well as certifications in various ITIL® Intermediate Streams including Continual Service Improvement, Service Design, Service Operation, Service Strategy, and Service Transition. Kiril has also completed the ITIL® Managing Across the Lifecycle course and holds the ITIL® v3 Foundation certification. Lastly, they have certifications in Kaizen Certified Professional and Kepner Tregoe - Problem Solving and Decision Making.