Marco Filius has extensive experience in technical support roles, currently serving as Product Support Technical Lead at Nexthink since May 2018, where responsibilities include global product support, troubleshooting, mentoring new hires, and developing technical documentation. Prior to this role, Marco worked as a Product Support Engineer at Nexthink, and as a Senior Technical Support Engineer at Oracle, specializing in hardware support for X86 servers and engineered systems. Earlier in their career, Marco held the position of Sun Microsystems TSC Support Engineer at Capgemini, providing support for various systems and operating platforms, and started as a Network Administrator at Sylis Nederland B.V. Marco holds a Bachelor's degree in Computer/Information Technology Administration and Management from Walraven van Hall College Amsterdam.
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