Pedro Henrique Leiva

Pedro Henrique Leiva is an experienced professional in customer success and IT consulting with a career spanning over two decades. Currently serving as the Head of Customer Success & Project Office at Nextios since December 2019, Pedro leads a team dedicated to understanding customer business needs and strategies. Prior roles include IT Consultant at DadosTec, Service Delivery Manager at Agility Networks Tecnologia, and various leadership positions in customer service management at TIVIT, Populos, and CorpFlex. Pedro possesses a comprehensive background in managing multi-disciplinary teams, ensuring service quality, and fostering strong client relationships, along with expertise in agile methodologies and business process improvement. Educational qualifications include a Computing Engineering degree and an MBA in Engineering and Innovation.