Hope Good is an accomplished CX Specialist for Strategic Accounts at Nextiva, with extensive experience exceeding 12 years in Account Management, predominantly within SaaS and recurring revenue frameworks. Prior roles include serving as an Account Manager at IntelePeer and providing expert insights for customer experience solutions as Principal Sales for Pegasystems. Notably, at NICE, Hope held several positions, culminating in a Director role leading a team focused on CCaaS solutions and nurturing key relationships with Fortune 500 clients. Educational qualifications include a Bachelor of Arts in Sociology from Miami University and a foundation from The Loomis Chaffee School.
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