David Ames is a skilled data analyst with extensive experience in technical support and customer service. Currently employed at Nextlink Internet since September 2020, David has excelled in roles including Escalation Response Specialist and Technical Support Specialist, where strong problem-solving skills and effective communication have been essential in resolving connectivity issues. Prior experience includes an IT Development Intern position at CLEAR, where responsibilities encompassed system preparation and testing, as well as a Senior Ambassador role involving inventory management and employee supervision. David holds a Data Science certification from DataCamp and a degree in Software Engineering and Full Stack Development from Springboard.
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