Miguel Torres

Miguel Torres has a diverse work experience that includes roles in both the IT and utility sectors. Miguel began their career as a Network Intern at the Albuquerque Bernalillo County Water Utility Authority, where they worked from October 2015 to December 2016. In 2016, they joined Nexum, Inc. and held various positions, starting as a SNOCC Analyst I from November 2016 to October 2018. Miguel then progressed to the role of SNOCC Analyst II from November 2018 to May 2020. Miguel's most recent role at Nexum, Inc. is Senior Analyst, which they have held since June 2020. In this role, they act as the primary ticket and call handler for managed and support customers, resolving configuration and security issues promptly. Miguel also serves as a high-level point of escalation for troubleshooting matters and monitors customer production environments for threats and availability.

Miguel Torres obtained an Associate's degree in System, Networking, and LAN/WAN Management/Manager from Central New Mexico Community College, where they studied from 2013 to 2015. In addition to their degree, Miguel also holds certifications such as CCNA (Expired) from Cisco, Check Point Certified Security Administrator (CCSA) from Check Point Software Technologies Ltd, JNCIS (Route & Switch) from Juniper Networks, and PCNSE from Palo Alto Networks. The specific months and years in which they obtained these certifications are not provided.