Neil McCarty

Neil McCarty is an experienced professional in account management and customer service with a strong background in improving operational efficiencies. Currently serving as an Inside Account Manager at NexusTek since March 2017, Neil is responsible for managing client accounts and fostering relationships to enhance client satisfaction and retention. Previous roles include Client Service Manager/Dispatcher at NexusTek, where Neil led initiatives to improve customer service metrics and facilitated team performance through coaching. Additionally, Neil has held supervisory and managerial positions in companies such as Power Pro Plumbing, Mitch Clemmons Plumbing, and CUSTOM WIRING SERVICES, focusing on process improvement, staff training, and resource management.