Alejandro Vazquez

Alejandro Vazquez is a seasoned professional with extensive experience in customer success, guest experience, and operations management within the travel and tourism industry. Currently serving as the Senior Director of Customer Success & Business Continuity at NexusTours since October 2019, Alejandro oversees customer service teams, enhancing customer retention and engagement. Previous roles include Corporate Director of Guest Experience, Senior Corporate Director of Operations, and Country Director, with responsibilities spanning from strategic guest experience initiatives to operational oversight for significant teams. Earlier in their career, Alejandro served as Area Manager for Sunwing & Signature Vacations and Resort Team Manager at TUI UK & Ireland, where Alejandro managed large teams and ensured quality service delivery. Alejandro began their professional journey in sales and marketing at Cubanacan Hotels and holds a degree in History & Arts from the University of Havana.