Carlos E.

Carlos E. is a seasoned IT professional with extensive experience in software architecture, digital transformation, and IT service delivery. Currently serving as Senior Manager of IT Service Delivery at NexusTours since May 2022, Carlos has previously held key positions at Teleperformance as Digital Transformation Sr Manager, where technological innovation processes were led, and at NexusTours as Solution Architect & Development Manager, overseeing projects from architecture design to implementation. Throughout a career that includes roles at Mondelēz International, BBP, Accenture, Marsh, and Siscon Systems, Carlos has demonstrated expertise in cloud computing, ITIL best practices, and architecture strategy, underpinned by a solid academic background with degrees from Universidad Nacional Autónoma de México and Universidad de La Rioja.