Kaushik Shah

Kaushik Shah is an ITILv3 Certified Professional with extensive experience in managing IT service operations and infrastructure support. They have held significant roles at NTT Global Data Centers and Cloud Infrastructure, and other major firms, focusing on service assurance, delivery, and customer experience. Kaushik's career features a strong background in project planning and implementation, emphasizing technology transformation and collaboration with leadership teams. Currently, they serve as Lead - Service Assurance, Delivery & Customer Experience at Neysa and Head & GM IT at Wind World India L.T.D. They hold a B.E. in Information Technology from MGM College of Engineering.