Shondra Kaperak

Front End Pipeline Manager at NFM Lending

Shondra Kaperak is a seasoned professional with extensive experience in the mortgage and customer service industries. Currently serving as Front End Pipeline Manager at NFM Lending since November 2018, Shondra has a proven track record in managing customer onboarding, task organization, and communication within teams. Prior roles include Customer Success Specialist at TitleTap, Loan Manager/Team Captain at NFM Lending, and various positions in loan processing and management at Finance of America Mortgage LLC and PrimeLending. Shondra began a career in administration with roles at JPMorgan Chase and BalletMet Columbus, leveraging strong organizational and communication skills throughout. Shondra holds a Bachelor of Arts degree in Communication with a focus in General Business Administration from The Ohio State University.

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NFM Lending

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NFM Lending focuses on assisting consumers in obtaining a residential loan that meets their needs while ensuring that they are receiving exemplary service throughout the process. NFM Lending is dedicated to streamlining the loan process in order to shorten the time from loan application to closing without sacrificing service, quality, or compliance.


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