Lucía Caballero Casañ is currently serving as a People & Culture Business Partner at NFON AG since September 2024. Previously, Lucía held the position of People and Organization Business Partner at Emma – The Sleep Company from March 2022 to August 2024, where strategic collaboration with team leads enhanced the employee lifecycle experience. Lucía also designed and implemented performance management processes, focusing on continuous improvement in employee experiences. Prior experience includes roles such as People Development Manager and HR Management Intern at FlixBus. Lucía's educational background features an Erasmus Mundus Joint Master Degree in Work, Organizational and Personnel Psychology from the University of Valencia and Alma Mater Studiorum – Università di Bologna, along with a degree in Psychology from the University of Valencia and studies at Heidelberg University.