Ashley Grimes

Ashley Grimes is a seasoned professional in benefits management and customer success, currently serving as Benefit Operations Manager at NFP, an Aon company, since June 2021. In this role, Ashley oversees a team of five Benefit Analysts supporting the Account Management team. Previously, Ashley held various roles, including Benefits Consultant at NFP and Customer & Partner Success Manager at Arcoro, where a focus on customer satisfaction led to significant improvements in partnership management. Ashley's experience also includes managing a Scooter's Coffee drive-thru kiosk and a background in event planning and customer service with Marriott International. Educational credentials encompass a Master of Arts in Communication and Business Leadership and a Bachelor's Degree in Business Administration from High Point University, along with studies in Hotel & Lodging Management at Johnson & Wales University.