Amanda P.

Amanda P. is a Commercial CX Proposition Consultant at NFU Mutual, where responsibilities include supporting commercial growth through insight, service design, and change delivery. Previously, Amanda served as a Customer Insight Consultant, focusing on research that shapes business decisions and prioritizes the customer voice. Prior experience spans over 13 years at Coventry Building Society, holding roles such as Regional Underwriting Team Leader for Principal Accounts & Estates, Branch Manager, Customer Service Manager, and Mortgage Manager. Amanda is currently pursuing a BSc in Psychology from The Open University.