NFU Mutual
Claire Lemmon is an experienced operations and commercial underwriting manager currently working at NFU Mutual since January 2023. Previously, Claire spent over 14 years at Aviva, progressing from a Claims Handler to a Commercial Motor Operations Manager. In this role, Claire was responsible for the operational and financial management of commercial motor claims, leading a large team, managing stakeholder relationships, and implementing system improvements to enhance customer service and operational efficiency. Additionally, Claire focused on talent management and succession planning while driving strategic business objectives.
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NFU Mutual
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At NFU Mutual, we do things differently. We take the time to understand the needs of our customers, offering personal face-to-face service through more than 295 Agency offices nationwide. And, because we’re a mutual, the people that matter to us most are our customers. When we started in 1910, our aim was to encourage farmers around Stratford-upon-Avon into the newly established farming union through cost price insurance. Before long, the business expanded beyond it's Midlands home, establishing branches across the United Kingdom. As farming diversified, so did we. Growing beyond agricultural insurance we used our life assurance, investments and pensions expertise to provide individuals and businesses with our renowned customer service. Today, our people continue to build relationships with their local communities, taking the time to understand their individual needs so that we can offer the insurance cover appropriate to them.