Declan Lynch is a seasoned professional in service management and IT support, currently serving as the Service Design and Transition Lead at NFU Mutual since July 2022. Prior to this role, Declan held multiple positions at Coventry Building Society from June 2017 to July 2022, including Service Management Analyst, Senior Service Desk Analyst, and Service Desk Analyst, focusing on improving service management functions, incident resolution, and proactive IT support. Earlier experience includes working as an IT Helpdesk Analyst Level 2 at Celesio UK from June 2015 to May 2017, where Declan demonstrated proficiency in various technical systems and provided effective issue resolution across retail and wholesale operations.
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