Sara Western

Sara Western is a Propositions Consultant and Experience Design Consultant at NFU Mutual since September 2019, where responsibilities include facilitating Customer Journey Mapping and Service Design workshops for High Net Worth GI products and contributing to the development of the CX Blueprint. Prior experience includes serving as a Professional Trainee, where strategic plans were created for the Midlands and East regions and support was provided to the Regional Manager. Earlier, Sara held a position as a Front of House Assistant at Wyevale Garden Centres. Academically, Sara holds a Bachelor of Arts degree in English Language and Literature from the University of Birmingham and has completed GCSEs and A-Levels at Saint Martin's School.