James M.

James M. is an experienced IT professional with a strong background in service operations and management. Currently serving as a Service Operations Manager at nib Group since January 2023, James previously worked at Mine Super for nearly six years as Executive Manager of IT Services & Operations, overseeing IT production environments and service delivery. Prior roles at Hewlett Packard Enterprise included various management positions, such as TSMC Operations Manager and CWC Operations Manager, focusing on incident and service management. James began their career as a Systems Engineer at Pinpoint Computer Services and later worked as a Network Engineer at Austbrokers Holdings Limited. Educational credentials include a Bachelor of Information Science in Information Technology from the University of Newcastle.