Sinu Kumar Divakaran

Sinu Kumar Divakaran is an experienced IT professional specializing in technical account management and service operations. Currently serving as an IT Service Officer at nib New Zealand since June 2023, Sinu previously held the role of Technical Account Manager at HP, where responsibilities included overseeing contact center performance in DACH regions and managing technical escalations for major accounts. Sinu's career also includes experience as a Service Operations Manager at Jumbo Electronics, focusing on operations management, vendor relations, and strategic planning. Earlier roles at HP involved technical consultation and support, along with experience in providing technical support for Apple Macintosh products at Technical Associates. Sinu holds a Bachelor of Engineering in Medical Electronics and Engineering from B. M. S. College of Engineering.