Angela R. is a seasoned technology professional currently serving as a Professional Services Engineer and Project Manager at NiCE, where responsibilities include configuring and customizing platform components, providing technical leadership for AI and bot applications, and ensuring adherence to best practices in intelligent automation. Prior to NiCE, Angela held roles as a Data Server Operations Analyst at Cambria Software, overseeing PHI data compliance with HIPAA, and as a Senior Data Science Specialist at Intrado, managing master data governance and integrity. Angela's experience also encompasses system integration at OpenText, software engineering at inspiro, and an internship at Smart Communications, Inc. Angela holds a Bachelor of Science degree in Computer Science from Adamson University.
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