Brandon Belch, CCXP, is a Director of Customer Success at NICE Ltd, with over 15 years of experience in SaaS Customer Success, specializing in partnerships with Fortune 500 customers. Previously, Brandon held leadership roles at [24]7.ai, Verint, and OpinionLab, where they focused on empowering clients to achieve desired outcomes and improve customer experience. As a certified Customer Experience Professional, Brandon is passionate about advocating for customers and enhancing their journey with innovative solutions.
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