Caroline S. is a skilled Technical Writer with experience at NICE since March 2022, where roles have included Technical Writing Specialist and Associate Technical Writer. Prior to NICE, Caroline served as Social Media Director at Leading Edge Magazine, directing the magazine's Black History Month initiative and managing website updates. Experience also includes a Technical Writer position at BYU Office of Information Technology, where Caroline contributed to BYU's Program Granite initiative and supervised new technical writers. Additional roles include Lead Student Wikipedia Editor at Harold B. Lee Library, Managing Editor for Editing Research BYU and Latter-day Saint Insights, and Teaching Assistant at Brigham Young University. Caroline holds a Bachelor of Arts degree in Editing and Publishing from Brigham Young University.
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