Casey Poelzl is a cloud technology expert and adviser in the cloud contact center space, with over 24 years of experience in both services and sales. Casey has held various leadership roles, including Senior Director at inContact, where they focused on customer success and optimization through cutting-edge technology. Currently, Casey serves as RVP Sales for NICE CXone, assisting companies in enhancing customer service strategies and employing advanced solutions for improved customer experiences. They have an educational background in Business and Marketing, with a Bachelor's degree from Weber State University.
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