Emma Newman is a Principal Business Consultant (VRS) at NICE, having extensive experience in the contact centre industry. Previously, Emma held roles as Lead Business Consultant (VRS) at NICE Ltd, as well as Technical Lead and Applications Consultant at Capita. Emma began their career as a Statistical Analyst at Bedford College and also worked as a Framework Specialist at InfoBasis. They completed a BSc at the University of East Anglia and an MSc by Research at Cranfield University.
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