Erik Ford is a Designated Support Engineer at NICE CXone, with a career in technical support spanning from 2008. Prior experience includes roles as a Support Engineer at TTEC, Technical Analyst at St. David's HealthCare, Service Desk Technician at ASM Research and Adams Communication & Engineering Technology, and a brief position as a Cashier at HEB. Erik's foundational experience in the U.S. Air Force involved Signal Intelligence Production. Erik holds a Bachelor of Arts in Spanish Language and Literature from Texas State University, earned between 2009 and 2014.
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