Garland Bailey has extensive experience in customer support and technical account management, currently serving as a Technical Account Manager at inContact since June 2016. Prior to this role, Garland spent 21 years as a Principal Customer Support Engineer at Aspect Software, where significant contributions were made to customer satisfaction. Garland began a career in customer service as a Customer Service Engineer at both Datapoint and Intelogic Trace during 1980 to 1995. Educational achievements include a Technician's Diploma from DeVry University in Phoenix, AZ, completed between 1978 and 1980.
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