Heather Hughes is a seasoned marketing leader with extensive experience in B2B SaaS marketing. From 2011 to 2017, they served as a Marketing Strategist at Heather Hughes Marketing Excellence. They currently hold the position of Director of Product Marketing at NICE, where they focus on AI-powered customer service innovations. Previously, Hughes held prominent roles at Burton Group, ProcureAbility, and Outsell Inc., demonstrating a strong background in marketing communications and leadership. They are pursuing a Master of Arts at The University of Texas at Austin and a Bachelor of Science at the University of Utah.
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