Jenna Shanks

Jenna S. is an accomplished Account Director with extensive experience in digital technologies and business consulting, currently serving at NICE since February 2024. Jenna holds dual roles as a Non-Executive Board Director and Chairman of Membership at a Private Members Club since September 2020, focusing on governance and member engagement. Previous positions include Account Director at Verint, where Jenna specialized in AI, automation, and digital transformation across EMEA, and strategic roles at Puzzel and Interactive Intelligence, where significant achievements included closing the first deal for PureCloud Engage worldwide. Additional experience spans across Genesys, InterCall, Kaspersky Lab, Systagenix, and Napp Pharmaceuticals, demonstrating a robust career in sales and account management.