Jim Sansom currently serves as the Lead Technical Account Manager for NICE Cx, where expertise in managing complex, high-value accounts and resolving challenging technical issues enhances customer success and loyalty. Prior to this role, Jim Sansom was a Value Consultant and Senior Technical Account Manager at Cyara, focusing on business impact analysis and fostering customer satisfaction through innovative solutions in CCaaS and SaaS. Earlier experience includes positions as a Technical Account Manager at Cyara and NiCE, as well as a Field Service Engineer at Aspect Software, where Jim Sansom honed skills in project management and service level compliance. Jim Sansom's educational background includes studies at Hillsborough College from 1989 to 1991.
This person is not in the org chart
This person is not in any teams
This person is not in any offices