Joseph D. Banack is an experienced professional in the technology and contact center sector, currently serving as a Principal Technical Account Manager at NICE CXone since July 2021. Previously, Joseph held roles at U.S. Bank as a Contact Center Applications Engineer and at ConvergeOne as a National Account Manager. Joseph's experience also includes strategic positions at Avaya as a Strategic Account Manager and at Polycom, where the roles spanned from Global Account Manager to Sales Engineer. Joseph holds educational credentials from the University of St. Thomas and Saint Mary's University of Minnesota.
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