Karen Jones, PMP, ITIL, is a seasoned project management professional with extensive experience in leading complex technical implementations and strategic deployment projects across various industries. Currently serving as Lead Project Manager at NICE since May 2019, Karen specializes in technical CCaaS implementations and integrating diverse communication channels for enterprise clients. Previous roles include Project Manager at TierPM overseeing a data center migration, Senior Project Manager at Top Virtu and GameStop delivering infrastructure projects, and Senior IT Project Manager at Unitas Global coordinating managed cloud services for global clients. Karen’s background also features positions in IT Program Management and Technical Project Management at notable companies such as GE and American Airlines, focusing on security technologies and infrastructure improvements. Karen holds a BBA in Business from the University of North Texas.
This person is not in the org chart
This person is not in any teams
This person is not in any offices