Kevin Jensen is an experienced Principal Sales Engineer at NICE, where responsibilities include supporting the sales team with technical presentations, demonstrations, and RFP responses since September 2010. Previously, Kevin served as Managing Principal at Avaya from October 2000 to August 2010, overseeing teams of consultants managing complex communication and security infrastructures for government agencies and Fortune 1000 companies. At Lucent Technologies, Kevin held the position of Manager of Call Center Consulting, where the focus was on designing call centers using Lucent's Definity product line. Earlier in Kevin's career, a managerial role was held at United Healthcare, managing day-to-day operations for service center managers and a large team of associates. Kevin holds a Bachelor of Science in Business Administration from Weber State University and the University of Phoenix.
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