Khalid Mohamed S

Lead Technical Support Engineer at NICE

Khalid Mohamed S has a solid work experience in the technology industry. Khalid started their career as a Configuration Engineer at SCC in 2005, where they gained experience in testing hardware and setting up computers. In 2010, Khalid joined Capita Communications and Control Solutions as a Technical Support Team Leader, where they attended meetings with customers to create new business opportunities and analyzed support performance. Currently, Khalid is serving as a Lead Technical Support Engineer at NICE Ltd, a global provider of enterprise software solutions. At NICE, they empower organizations to make smarter decisions and ensures compliance, fraud prevention, and better customer service.

Khalid Mohamed S began their education in 1998 at The Free International University of Moldova. Khalid pursued a Bachelor's degree in Engineering with a focus on computers and networking, completing their studies in 2003. After that, they joined the Aviation College of St Petersburg from 1996 to 1998, where they studied Internal Airport Operations. In 2005, Khalid attended the University of Central England for a period of two years, although the specific degree and field of study are not mentioned. In 2018, they obtained a Certificate of Achievement in M20467 Administering Microsoft SQL Server Databases from Microsoft. Additionally, Khalid has participated in professional training, although the specific details regarding the program are not provided.

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Timeline

  • Lead Technical Support Engineer

    April, 2020 - present