Kyle Medeiros is a Senior Professional Services Engineer currently working at NiCE since November 2025, with previous experience at Genesys and LogMeIn in similar roles. Expertise includes building and prototyping software solutions for customer engagement technologies, assisting clients with online engagement implementations, and participating in pre-sales discussions to assess technical requests. Kyle has also held positions as a Technical Account Manager, Team Lead for Customer Care, and Senior Support Engineer at LogMeIn, contributing to customer relationship management, escalations, and technical support across various platforms. Kyle holds a Full Stack Web Development Certification from freeCodeCamp, completed between 2017 and 2018.
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