Nick Busse has extensive experience in software development and project management, holding various roles at NICE CXone since March 2016, including Director of Engineering and Engineering Manager. Specialized in delivering quality software through agile and lean development processes, Nick has collaborated with multiple departments and managed SaaS product lines. Prior to NICE CXone, Nick worked as a Program Manager at Experticity and held project management roles at inContact and UPS, where responsibilities included facilitating software delivery, handling multiple projects, and dispatching operations. Nick holds a Bachelor's degree in Technical Project Management from ITT Technical Institute-Murray.
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