Pete F. is a seasoned professional in the customer experience and communications technology sectors with extensive experience in account management and executive roles. Currently serving as a Sr. Account Executive for Strategic Accounts at NICE since 2015, Pete F. leverages expertise in AI-powered software solutions for contact centers. Prior to NICE, contributions were made at notable companies such as Avaya, Khoros, LivePerson, Microsoft, Genesys, Concentrix, and Alvaria CX in various senior account executive and management roles, focusing on enhancing customer engagement and communication solutions. Pete F. holds a Bachelor’s Degree in Marketing and Computer Science from Indiana University Bloomington.
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