Richard MacKenzie is the Director of International Business Development & Sales Operations at NICE CXone, a position held since 2021. Prior to this role, they served as Director of Global Revenue Operations - Renewals and CX Operations at Ivanti in 2021. Richard's extensive background in sales operations includes significant positions at Emerson Network Power and Bluesocket as EMEA Sales Operations Manager, along with experience as Sales Manager at Brano Industries PTY Ltd from 1995 to 1999. Richard also worked as Operations Manager at EST Marketing from 2004 to 2007.
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