Satashree Sarkar has extensive experience in customer experience and business operations, currently serving as a Cx Business Operations Analyst (VOC) and Customer Experience Analyst at NICE Ltd since April 2021. Prior to this role, Satashree held positions as an Executive Quality Assurance and Customer Service Representative at Credence Resource Management, LLC from July 2017 to April 2021, along with a brief stint as a Customer Service Representative at Haptik in early 2017. Educational qualifications include a Bachelor of Technology in Electronics and Communications Engineering from Techno India Batanagar (2012-2016), completion of 12th standard in science at ST. Thomas Girls' School (2010-2012), and completion of 10th standard in science at Carmel School (1998-2010).
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