Troy Leblanc is a Principal Technical Account Manager at NICE, with a strong track record of managing customer relationships and delivering projects on time. Previously, Troy held various senior IT roles, including Senior Technical Account Manager at Alorica and Sr. Manager Contact Center Technology at Best Buy, where they influenced customer experience and enterprise governance. Troy has demonstrated expertise in collaborating with cross-functional teams and developing strategic solutions in high-energy environments. Additionally, Troy is pursuing a degree in Graphic Arts at St. Paul Technical College.
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