Clayton Auch

Clayton Auch has extensive experience in quality assurance and client support, currently serving as Quality Assurance Manager at UnionWare since March 2013 after progressing from Quality Assurance Analyst. Prior to that, Clayton worked at Zywave (formerly EISI) from February 2007 to February 2013 as a Senior Quality Assurance Automation Specialist, where responsibilities included designing an automated testing system and collaborating with development teams. Earlier experience includes a significant tenure at Convergys from 1998 to 2007, where roles spanned from Technical Customer Care Representative to Senior Representative in Client Support, focusing on FedEx software and operations, training new employees, and resolving complex client issues. Clayton holds education credentials from Success CompuCollege School of Business and SRSS.