Niche Technology Inc.
Clayton Auch has extensive experience in quality assurance and client support, currently serving as Quality Assurance Manager at UnionWare since March 2013 after progressing from Quality Assurance Analyst. Prior to that, Clayton worked at Zywave (formerly EISI) from February 2007 to February 2013 as a Senior Quality Assurance Automation Specialist, where responsibilities included designing an automated testing system and collaborating with development teams. Earlier experience includes a significant tenure at Convergys from 1998 to 2007, where roles spanned from Technical Customer Care Representative to Senior Representative in Client Support, focusing on FedEx software and operations, training new employees, and resolving complex client issues. Clayton holds education credentials from Success CompuCollege School of Business and SRSS.
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Niche Technology Inc.
Since 1992, Niche Technology Inc.’s sole focus has been the development, implementation, support and enhancement of law enforcement software to meet critical operational policing needs, especially in large police agencies. Our Records Management System (RMS) solution is used in more than 100 global agencies, including 10 of the 30 largest police departments in the English-speaking world. We are constantly evolving through our customer partnerships to seek out and respond to new police incident management requirements. Our employees are trusted advisors and strategic partners to our customers, who acknowledge and value our team’s technical excellence. Experiencing very low development staff turnover, we pride ourselves in creating a supportive and challenging work environment where employees are encouraged to evolve their talents and skills to provide the highest level of support to our law enforcement family.