Patrick Roggenkamp

Head of Customer Care & Sales at NICKIS Bächstädt GmbH

Patrick Roggenkamp has a diverse work experience spanning over two decades. Patrick is currently working as the Head of Customer Care & Sales at NICKIS. Prior to this, they served as the Director of Customer Service and member of the Executive Board at Küchen Quelle GmbH from January 2019 to November 2020. Before that, they worked as a Team Leader for Customer Care at Brabbler Secure Message and Data Exchange Aktiengesellschaft from September 2017 to December 2018. From December 2011 to August 2017, Patrick Roggenkamp held the position of Team Leader for Customer Service and Order Management at Westwing Home & Living. Patrick also worked as the Head of Customer Service at weddix GmbH from November 2009 to November 2011. Prior to that, they served as a Consultant at Patrick Roggenkamp and as the Manager for Customer Service and Operations at Picabee GmbH and nexx.tv GmbH respectively from 2008 to 2009. Patrick Roggenkamp began their career as a Customer Service Representative in IT-Support at CACEIS from March 2001 to March 2008. Patrick also has experience as a Manager for Customer Support at webmiles GmbH from April 2000 to February 2001.

From 2006 to 2017, Patrick Roggenkamp attended AKAD University, where they obtained a Diplom-Betriebswirt degree. No specific field of study was mentioned.

Location

Munich, Germany

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NICKIS Bächstädt GmbH

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Nickis.com is an online purveyor of fine fashion and design for babies to teenagers. NICKI’S was originally founded in 1985 as a local retailer, but was completely restarted in 2015 as an international online shop as well as a concept store.The focus of the advancement for the technology platform are both marketing, merchandising tools, andmobile applications such as the recently implemented NICKI’S app. At the core of the e-commerce platform is a proprietary CRM, that accompanies users during the growth of the child and accordingly allows product recommendations. At the same time, the algorithm takes the parents’ preferences and favorite brands into account when making product recommendations to create an individualized shopping experience.Nickis.com is based in Munich, Germany.


Headquarters

München, Germany

Employees

11-50

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