Customer Service and Sales

The Customer Service and Sales team at NICKIS Bächstädt GmbH handles customer inquiries, provides styling advice, and facilitates sales transactions both online and through the concept store. They ensure a personalized shopping experience by leveraging the company's proprietary CRM to offer tailored product recommendations based on the growth stages of children and parental preferences. The team is also responsible for maintaining high standards of customer satisfaction and fostering long-term client relationships.