Devin Jergentz is an experienced customer service professional with a strong track record in managing customer accounts and inquiries. Currently serving as a Customer Service Representative at Nidek Inc. since August 2018, Devin oversees an average of 15-20 customer accounts daily, providing effective support through various communication channels. Prior to this role, Devin worked at Netflix from April 2015 to August 2018, consistently handling 200 to 350 calls weekly and exceeding customer satisfaction metrics. Additional experience includes a barista position at Starbucks, where compliance with health and safety guidelines was prioritized, as well as seasonal roles in maintenance at San Jose Family Camp and as an operator at Dodge Ridge Ski Resort. Devin Jergentz attended Mission College from 2011 to 2014.
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NIDEK USA
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Nidek offers a wide array of equipment designed for the diagnosis and treatment of retinal diseases, glaucoma, and other vision-impairing afflictions. Our aim is to avail the field with products of unmatched quality, service, and value. Since its inception, Nidek has been expanding the boundaries of vision science. Our devotion to this endeavor is reflected by our ongoing research and development of new technologies, such as optoelectronics and artificial vision. Nidek has always strived to maintain its place as an innovator in the industry. With our sound business foundation and a pledge to excellence, Nidek will continue to move forward in answering the needs of vision-care providers throughout the world.