Diego Perez

Diego Perez is an experienced professional in customer service and support, currently serving as an Onboarding & Support Sr. Specialist at Nielsen since February 2025. Previous roles include Customer Relations Admin at Arrive Logistics, where responsibilities involved enhancing customer service related to billing and accounts receivable, and Help Desk Specialist at Tata Consultancy Services, focused on technical support and documentation. Diego also worked at Amazon in various capacities, including Learning and Development Specialist, where training programs for new hires were developed and delivered, and Training Assistant, overseeing the performance of newcomers. Additionally, experience as a Customer Support Specialist at Alorica and a Credit Analyst at Coppel S.A. de C.V. highlights a consistent commitment to customer satisfaction and operational efficiency. Diego holds a certificate from Centro de estudios de bachilleres obtained between September 2015 and September 2018.