Mukesh Lal

Mukesh Lal is a seasoned professional with extensive experience in technical customer success and account management. Currently serving as Sr. Technical Customer Success Manager at Nielsen since October 2017, Mukesh has effectively managed end-to-end implementation projects for major corporate clients, while also providing comprehensive consulting services that enhance business and IT processes. Prior to Nielsen, Mukesh held positions as Technical Account Manager at Accela and as Senior Professional Services Consultant at TechExcel, where expertise in advanced data analysis and SQL contributed to successful client engagements. Earlier in Mukesh's career, roles at CAL Internet Services Inc. included Customer Solutions Engineer, with responsibilities that encompassed team supervision, technical training, and eCommerce portal enhancement. Mukesh holds a Master of Science degree in Computer Science from California State University-Sacramento.