Ekeoma Chidi-Ugorji has over 15 years of experience in the banking industry. Currently, they serve as the Head of Business Operations at Nigeria Inter-Bank Settlement Systems PLC since August 2019. Prior to this role, they worked at Keystone Bank Limited from September 2017 to August 2019, holding the position of Divisional Head e-Business Support & Operations. Ekeoma also has extensive experience at Diamond Bank Plc, where they held various positions such as Head of e-Business Operations, Head of Cards & Settlements, Head of Expense Services, Customer Service Manager (Branch Operations), Cash & Teller Service Lead (Branch Operations), Customer Service Officer (Branch Operations), Clearing and Funds Transfer Officer (Branch Operations), and Teller Services Officer (Branch Operations) from 2004 to 2017. Overall, Ekeoma Chidi-Ugorji has a diverse background in banking operations and e-business support.
Ekeoma Chidi-Ugorji completed a Bachelor of Science in Soil Sciences at Michael Okpara University of Agriculture Umudike in 2002. They then pursued a Master of Business Administration (MBA) at Ajayi Crowther University, graduating in 2019. Currently, they are attending Lagos Business School at Pan-Atlantic University.
August, 2019 - present
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VP & Head, Business Operations at Federal Reserve Bank of Boston
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